In productionCase study · Professional training

Yoocancare: four AI assistants so that no learner falls behind.

With more than 900 learners, the Yoocancare training school wanted to give each one individual support without overloading its instructors. Libreo designed four complementary assistants, each with a precise role in the program.

Client
Yoocancare, training school (France)
Format
Online program · 6 months
Status
In production since March 2026
Scope
4 assistants · 900+ learners
Website
yoocancare.com
4specialized assistants, one per stage of the program
900+learners supported by the assistants
< 24 hfrom assignment upload to approved grade
92%of learners active every week

Data from November 2026

01 · The need

900+ learners, and support that has to stay personal.

Questions come in at night and on weekends, assignments pile up at the end of each module, and learners who drop out often do it silently. The instructors were spending much of their time answering the same questions and chasing people.

The goal: every learner gets a fast answer, feedback on their work and a regular check-in, while the instructors keep the conversations that truly need their expertise.

02 · The setup

Four complementary roles, one learning path.

Scroll down to see each assistant at work in the learner portal. The program runs in French; the exchanges are shown here in English.

Claire · Explain

A clear answer, any time of day.

Claire answers questions about the lessons using only the program's content. If a question falls outside the curriculum, she refers the learner to an instructor.

Clémence · Grade

Every assignment graded, annotated, explained.

Clémence grades against the program's rubric, comments on each criterion and suggests how to improve. The instructor approves the grade before it is sent.

◆ Instructor approval
Constance · Follow up

The Monday check-in that keeps the pace.

Every Monday, Constance checks in with each learner: progress, difficulties, goals for the week. She spots the signs of dropping out and alerts the team.

Prudence · Launch

From learner to practicing professional.

At the end of the program, Prudence answers questions about setting up a practice and marketing it: business structure, pricing, first clients, online presence.

yoocancare · learner portal
ClaireClémenceConstancePrudence
In module 3, I don't get the difference between reflecting back and interpreting.
CLAIRE · MODULE 3Good question! Reflecting back means restating what the person says in your own words, without adding anything. Interpreting means giving it a meaning that comes from you. Example: “I'm exhausted” → “You feel completely drained.” Want an exercise to practice?

source: module 3 · lesson 2: active listening

ClaireClémenceConstancePrudence
Assignment · Module 3 · case study graded
  • ✓Situation analysis4/5
  • ✓Reflective statements3/5
  • ✓Professional stance4/5
  • ✓Support plan3/5
14/20

Strengths: listening, tone. To work on: reflect the emotions rather than the facts.

Proposed grade 14/20 · send to the learner?

AdjustApprove
ClaireClémenceConstancePrudence
Monday check-in · 9:00 AM W45

Program progress · 62%

  • ·Finish module 4 (2 lessons)
  • ·Submit case study #2
  • ·Practice two reflective statements with someone close
CONSTANCEGreat week, Inès! You've caught up on module 3. A realistic goal: two lessons and your case study. Shall we check in again on Monday?
17 learners inactive for 10 days → team alerted
ClaireClémenceConstancePrudence
Which business structure should I pick to start alongside my day job?
PRUDENCETo start part-time in France, the micro-entrepreneur status is often the simplest: online registration, light bookkeeping, contributions based on revenue. Here's a checklist:
  • 1Register the business online
  • 2Set your rates and packages
  • 3Create your Google profile
03 · Where humans fit

Instructors stay in control.

The assistants take on the repetitive work; the instructors approve, decide and support the learners who need it.

The AI assistants

Available, consistent, sourced

  • Answer questions about the lessons, 24/7
  • Grade against the rubric and comment on each criterion
  • Check in every Monday and set goals
  • Help learners launch their practice
The teaching team

Approval, expertise, relationship

  • Approve grades before they're sent
  • Take over off-curriculum questions
  • Support the learners Constance flags
  • Evolve content, instructions and rubrics
+Under the hood for technical teams
Models
Large language model via API, with instructions specific to each assistant and a tone defined with the school.
Knowledge
One document base per module (retrieval-augmented generation, RAG): every answer cites its source lesson.
Guardrails
Scope limited to the curriculum, escalation to an instructor, no personal advice outside the program.
Integration
Assistants available inside the training platform's learner portal, no new account needed.
Data
Hosted in the European Union; conversations kept for 12 months, then deleted.
Monitoring
A dashboard of conversations, grading and dropout alerts for the team.
“I used to spend my Mondays chasing learners one by one. Now Constance does it, and I only handle the situations that really need me.”
CSCarine SimonHead of Training, Yoocancare (translated from French)
Training companies & course creators

A similar need in your program?

You can start with a single assistant (lesson explanations or weekly check-ins), depending on your main pain point.

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